Location : Rock Hill, SC (Remote/Hybrid options available)

Epic IT Solutions is a Rock Hill, SC-based IT consulting firm specializing in delivering high-quality software development, application services, and staff augmentation to clients across the US and beyond. We are committed to delivering innovative, high-quality, and cost-effective solutions that drive productivity. Our team of skilled consultants works collaboratively in a culture that values continuous learning and shared success, ensuring our clients receive top-notch results and our employees thrive in their careers.

• Develop robust backend services and APIs using Java (e.g., Spring Boot) to implement business logic and integrate with databases.
• Create intuitive front-end user interfaces using HTML, CSS, and modern JavaScript frameworks (such as Angular, React, or Vue) for responsive web applications.
• Design and maintain databases, write efficient queries, and ensure data integrity and security in application development.
• Collaborate with cross-functional teams, including designers and other developers, to gather requirements and translate them into technical specifications and features.
• Test, debug, and optimize full-stack applications for performance, scalability, and reliability.
• Utilize version control (Git) and participate in code reviews to maintain code quality and consistency across the team.
• Stay updated on emerging technologies in the Java ecosystem and front-end development to continuously improve our solutions.

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Proven experience in full-stack development, building web applications with Java on the backend and JavaScript/HTML/CSS on the frontend.
• Proficiency in Java programming and frameworks (such as Spring, Spring Boot, or Java EE).
• Experience with front-end technologies and frameworks (e.g., Angular, React, or similar) and understanding of responsive design principles.
• Strong knowledge of relational databases (such as MySQL, PostgreSQL, or Oracle) and SQL.
• Familiarity with RESTful API design and consumption.
• Solid understanding of software development best practices, version control systems, and Agile methodologies.

• Experience deploying Java applications in cloud environments (AWS, Azure, or Google Cloud) and working with cloud services.
• Knowledge of microservices architecture and experience using containerization tools (Docker, Kubernetes) for deployment.
• Familiarity with build and automation tools (Maven, Gradle, Jenkins or similar CI/CD tools).
• Experience with additional programming languages or frameworks (e.g., JavaScript Node.js, Python) is a plus.
• Strong analytical skills and ability to troubleshoot complex full-stack issues.

Location : Rock Hill, SC (Remote/Hybrid options available)

Epic IT Solutions is a Rock Hill, SC-based IT consulting firm specializing in delivering high-quality software development, application services, and staff augmentation to clients across the US and beyond. We are committed to delivering innovative, high-quality, and cost-effective solutions that drive productivity. Our team of skilled consultants works collaboratively in a culture that values continuous learning and shared success, ensuring our clients receive top-notch results and our employees thrive in their careers.

• Develop, test, and maintain server-side application logic, including databases and APIs, to meet functional and performance requirements.
• Design and implement RESTful web services and back-end functionalities that integrate with front-end components and third-party systems.
• Optimize back-end code and database queries for efficiency, scalability, and security.
• Collaborate with front-end developers and other team members to define data requirements and troubleshoot issues across the full stack.
• Implement and enforce best practices for back-end development, including coding standards, security guidelines, and documentation.
• Monitor and improve application performance, and assist in capacity planning for back-end resources.
• Participate in code reviews and iterative development processes (Agile/Scrum) to ensure high-quality deliverables.

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proven experience as a Backend Developer or similar role, with expertise in one or more server-side programming languages (e.g., Java, Python, C#, Node.js).
• Strong understanding of API development and integration, including RESTful services and microservices architecture.
• Experience working with relational databases (e.g., SQL Server, MySQL) and familiarity with NoSQL databases.
• Knowledge of web application security principles and performance optimization techniques on the server side.
• Familiarity with version control systems (Git) and development workflows in a collaborative team environment.
• Excellent problem-solving skills and the ability to troubleshoot complex back-end issues.

• Experience deploying and managing backend services in cloud environments (AWS, Azure, or Google Cloud).
• Familiarity with containerization and orchestration tools (Docker, Kubernetes) for deploying backend applications.
• Knowledge of message queue or streaming platforms (e.g., RabbitMQ, Kafka) and caching solutions (e.g., Redis) as part of a scalable architecture.
• Exposure to DevOps practices and CI/CD pipelines to automate testing and deployment of backend services.
• Strong understanding of software design patterns and their application in building maintainable backend systems.

Location : Rock Hill, SC (Remote/Hybrid options available)

Epic IT Solutions is a Rock Hill, SC-based IT consulting firm specializing in delivering high-quality software development, application services, and staff augmentation to clients across the US and beyond. We are committed to delivering innovative, high-quality, and cost-effective solutions that drive productivity. Our team of skilled consultants works collaboratively in a culture that values continuous learning and shared success, ensuring our clients receive top-notch results and our employees thrive in their careers.

• Develop and implement user-friendly web interfaces using HTML5, CSS3, and JavaScript, ensuring designs are responsive and cross-browser compatible.
• Build front-end features and applications using modern JavaScript frameworks or libraries (such as React, Angular, or Vue.js) based on UI/UX design specifications.
• Collaborate with designers and backend developers to translate design mockups and APIs into fully functional, interactive web pages.
• Optimize web applications for maximum speed and scalability, including performance tuning and asset optimization.
• Ensure high-quality user experience by conducting thorough testing of UI components and fixing any usability or compatibility issues.
• Adhere to best practices in web development, including code maintainability, accessibility standards, and proper use of version control.

• Bachelor’s degree in Computer Science, Web Development, or a related field.
• Proven experience in front-end development building web applications or websites.
• Proficiency in HTML, CSS, and JavaScript, with a strong understanding of responsive design and web standards.
• Experience with at least one modern front-end framework or library (e.g., React, Angular, or Vue.js).
• Familiarity with RESTful APIs and how to consume them in front-end applications.
• Knowledge of version control systems (Git) and collaborative development workflows.
• Keen attention to detail and an eye for good UI/UX design principles.

• Experience with front-end build and tooling systems (Webpack, Babel, npm, etc.).
• Familiarity with CSS preprocessors or frameworks (Sass, LESS, Bootstrap, Tailwind CSS).
• Understanding of web accessibility guidelines (WCAG) and implementing accessible interfaces.
• Experience with automated testing of front-end code (unit testing with Jest, integration testing with Selenium, etc.).
• Graphic design or UI/UX design experience is a plus, demonstrating ability to work closely with design teams.
• Strong troubleshooting skills for debugging front-end issues across various browsers and devices.

Location : Rock Hill, SC (Remote/Hybrid options available)

Epic IT Solutions is a Rock Hill, SC-based IT consulting firm specializing in delivering high-quality software development, application services, and staff augmentation to clients across the US and beyond. We are committed to delivering innovative, high-quality, and cost-effective solutions that drive productivity. Our team of skilled consultants works collaboratively in a culture that values continuous learning and shared success, ensuring our clients receive top-notch results and our employees thrive in their careers.

• Develop, test, and maintain software applications and scripts using Python to meet client requirements and project goals.
• Utilize Python frameworks (such as Django or Flask) to build web applications, APIs, or services as needed.
• Integrate third-party services and databases into Python applications, ensuring data is handled securely and efficiently.
• Write clean, reusable, and efficient code, and perform unit testing and debugging to ensure high-quality outputs.
• Collaborate with cross-functional teams, including front-end developers, data engineers, and analysts, to deliver complete software solutions.
• Document code, processes, and development progress clearly for future reference and knowledge sharing.
• Stay informed about the latest Python libraries and best practices to continuously improve our development process.

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Proven experience in software development using Python.
• Proficiency in Python standard libraries and at least one Python web framework (e.g., Django, Flask) or automation framework.
• Familiarity with relational databases (such as PostgreSQL, MySQL) and writing efficient SQL queries, as well as experience using ORMs (e.g., SQLAlchemy, Django ORM).
• Understanding of fundamental design principles for building scalable and maintainable software.
• Experience with version control (Git) and collaborative development workflows.
• Good problem-solving skills and the ability to adapt to new technologies and requirements quickly.

• Experience developing and deploying Python applications in a cloud environment (AWS, Azure, or Google Cloud).
• Familiarity with front-end technologies (HTML, CSS, JavaScript) and frameworks, to effectively integrate Python backends with user interfaces.
• Exposure to data processing libraries and tools in Python (such as Pandas, NumPy) or machine learning frameworks (such as TensorFlow, scikit-learn).
• Knowledge of containerization (Docker) and working with virtual environments or package management tools (pip, conda).
• Contribution to open-source Python projects or active participation in the Python community is a plus.

Location : Rock Hill, SC (Remote/Hybrid options available)

Epic IT Solutions is a Rock Hill, SC-based IT consulting firm specializing in delivering high-quality software development, application services, and staff augmentation to clients across the US and beyond. We are committed to delivering innovative, high-quality, and cost-effective solutions that drive productivity. Our team of skilled consultants works collaboratively in a culture that values continuous learning and shared success, ensuring our clients receive top-notch results and our employees thrive in their careers.

• Develop, test, and maintain applications using the Microsoft .NET platform (C# and .NET Core/Framework), ensuring they meet functional and business requirements.
• Build and consume RESTful APIs and web services using ASP.NET (Web API or MVC) to enable integration with front-end components and other systems.
• Work with databases (such as Microsoft SQL Server or other relational databases) including designing schemas, writing queries, and using ORMs like Entity Framework.
• Collaborate with front-end developers and designers to implement user interface components or integrate with front-end frameworks as needed.
• Debug, troubleshoot, and improve existing .NET applications to enhance performance, security, and scalability.
• Follow coding standards and best practices within the .NET ecosystem, including thorough documentation and participation in code reviews.
• Keep up-to-date with the latest .NET technologies and frameworks to continuously improve development efficiency and application quality.

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience in software development using C# and the .NET Framework/.NET Core.
• Strong understanding of object-oriented programming concepts and design patterns in a .NET context.
• Experience with ASP.NET for web application development (MVC, Web API, or Razor Pages).
• Proficiency in working with relational databases and SQL; experience with Microsoft SQL Server and ORMs (e.g., Entity Framework) is highly valued.
• Familiarity with Visual Studio or Visual Studio Code and source control tools like Git.
• Solid debugging and problem-solving skills, with an eye for writing clean, maintainable code.

• Experience deploying .NET applications to cloud platforms (especially Microsoft Azure) and using cloud services (Azure Functions, App Services, etc.).
• Knowledge of front-end technologies (HTML, CSS, JavaScript) or modern frameworks that often pair with .NET solutions (like Angular or React).
• Familiarity with containerization (Docker) for deploying .NET Core applications and using CI/CD pipelines (Azure DevOps, Jenkins) for automated deployment.
• Microsoft certifications (such as Microsoft Certified: Azure Developer or Azure Solutions Architect) are a plus.
• Experience in a consulting or client-facing development role, demonstrating adaptability to different project requirements and industries.

Location : Rock Hill, SC (Remote/Hybrid options available)

Epic IT Solutions is a Rock Hill, SC-based IT consulting firm specializing in delivering high-quality software development, application services, and staff augmentation to clients across the US and beyond. We are committed to delivering innovative, high-quality, and cost-effective solutions that drive productivity. Our team of skilled consultants works collaboratively in a culture that values continuous learning and shared success, ensuring our clients receive top-notch results and our employees thrive in their careers.

• Design, build, and maintain robust data pipelines and ETL processes to collect, process, and store data from various sources.
• Develop and manage data architectures (data warehouses, data lakes) that ensure data availability and accuracy for analytics and reporting.
• Work with both structured and unstructured data, optimizing data workflows for performance and scalability.
• Implement data quality checks and monitoring solutions to ensure reliability and integrity of data.
• Collaborate with data analysts and data scientists to understand data needs and deliver data sets that support their analyses and machine learning models.
• Optimize database and query performance, and manage data storage solutions to handle large volumes of data efficiently.
• Stay current with emerging data engineering technologies and best practices to continuously improve our data infrastructure.

• Bachelor’s degree in Computer Science, Data Engineering, or a related field.
• Proven experience as a Data Engineer or in a similar role building data pipelines and ETL workflows.
• Proficiency in SQL and experience with relational databases (e.g., SQL Server, PostgreSQL) as well as familiarity with NoSQL databases.
• Experience with data processing frameworks or tools (such as Apache Spark, Hadoop, or Apache Kafka).
• Proficient in at least one programming or scripting language for data processing (e.g., Python, Scala, or Java).
• Understanding of data warehousing concepts and hands-on experience with data integration from multiple sources.
• Strong problem-solving skills and attention to detail, especially regarding data accuracy and consistency.

• Experience with cloud-based data platforms and services (AWS, Azure, or Google Cloud) such as AWS Glue, Redshift, Azure Data Factory, or BigQuery.
• Familiarity with workflow orchestration and scheduling tools (e.g., Apache Airflow, AWS Step Functions).
• Knowledge of real-time data streaming technologies (Kafka, Kinesis, etc.) and how to incorporate them into data pipelines.
• Experience optimizing and tuning performance of databases and big data queries.
• Relevant certifications in data engineering or cloud data services are a plus.
• Experience in a consulting environment, working with clients to implement data solutions across various industries.

Location : Rock Hill, SC (Remote/Hybrid options available)

Epic IT Solutions is a Rock Hill, SC-based IT consulting firm specializing in delivering high-quality software development, application services, and staff augmentation to clients across the US and beyond. We are committed to delivering innovative, high-quality, and cost-effective solutions that drive productivity. Our team of skilled consultants works collaboratively in a culture that values continuous learning and shared success, ensuring our clients receive top-notch results and our employees thrive in their careers.

• Design, develop, and deploy machine learning models and AI solutions to address complex business problems.
• Work closely with data scientists to transform proof-of-concept models and algorithms into production-ready systems.
• Build data pipelines and workflows for training, validation, and deployment of ML models, ensuring reproducibility and scalability.
• Implement and optimize algorithms for performance, accuracy, and reliability in a production environment.
• Integrate machine learning models into existing software applications or develop APIs/services to expose model functionality.
• Monitor and maintain the health of deployed models, updating and retraining them as necessary based on model performance and drift.
• Keep up with the latest advancements in AI/ML technologies and suggest innovative solutions or tools to improve our offerings.

• Bachelor’s degree in Computer Science, Data Science, Engineering, or a related field.
• Proven experience in developing and deploying machine learning models or working in an AI/ML engineering role.
• Strong understanding of machine learning algorithms and concepts (regression, classification, clustering, deep learning, etc.).
• Proficiency in programming with Python and experience using ML frameworks/libraries such as TensorFlow, PyTorch, or scikit-learn.
• Familiarity with data preprocessing techniques and tools, as well as working with large datasets.
• Experience with version control (Git) and collaborative development processes.
• Ability to communicate complex technical concepts to non-technical stakeholders and work in a collaborative team environment.

• Master’s degree in Computer Science, Machine Learning, or related field.
• Experience deploying ML models using cloud platforms or services (e.g., AWS SageMaker, Google AI Platform, Azure ML Studio).
• Knowledge of MLOps practices, including containerization of models (Docker), use of ML pipelines, and automated model monitoring.
• Experience with big data technologies (Hadoop, Spark) for handling and processing large-scale data in machine learning projects.
• Expertise in a specialized AI domain (such as Natural Language Processing, Computer Vision, or reinforcement learning) is a plus.
• Publications, hackathon achievements, or contributions to the AI/ML community that demonstrate passion and expertise in the field.

Location : Rock Hill, SC (Remote/Hybrid options available)

Epic IT Solutions is a Rock Hill, SC-based IT consulting firm specializing in delivering high-quality software development, application services, and staff augmentation to clients across the US and beyond. We are committed to delivering innovative, high-quality, and cost-effective solutions that drive productivity. Our team of skilled consultants works collaboratively in a culture that values continuous learning and shared success, ensuring our clients receive top-notch results and our employees thrive in their careers.

• Collect, clean, and analyze data from various sources to support business decisions and project objectives.
• Identify trends, patterns, and insights in data sets and translate them into understandable reports and visualizations.
• Develop and maintain dashboards and reports using business intelligence tools (e.g., Tableau, Power BI, or similar) to present data in a clear, actionable manner.
• Collaborate with business stakeholders to gather requirements and define key performance indicators (KPIs) for reporting.
• Prepare and present findings, including written reports and visual presentations, to team members and clients.
• Ensure data accuracy and integrity by performing regular data validation and troubleshooting data discrepancies.
• Work with data engineers or IT teams to optimize data collection and storage processes for analysis.

• Bachelor’s degree in Statistics, Data Science, Computer Science, Business, or a related field.
• Proven experience as a Data Analyst or in a similar analytical role.
• Strong proficiency in SQL for data querying and manipulation.
• Experience with data visualization and reporting tools (such as Tableau, Power BI, or Excel) to create dashboards and reports.
• Solid understanding of statistical analysis and data interpretation.
• High attention to detail and commitment to data accuracy.
• Excellent communication skills, with the ability to explain data insights to non-technical stakeholders.

• Experience with a programming language used for data analysis (e.g., Python, R) and related libraries (pandas, NumPy, etc.).
• Familiarity with database design principles and experience working with large datasets or data warehouses.
• Knowledge of data mining, predictive analytics, or machine learning concepts is a plus.
• Experience in a consulting environment or multiple industry domains, demonstrating versatility in analyzing different types of data.
• Understanding of data privacy and compliance considerations when handling sensitive information.

Location : Rock Hill, SC (Remote/Hybrid options available)

Epic IT Solutions is a Rock Hill, SC-based IT consulting firm specializing in delivering high-quality software development, application services, and staff augmentation to clients across the US and beyond. We are committed to delivering innovative, high-quality, and cost-effective solutions that drive productivity. Our team of skilled consultants works collaboratively in a culture that values continuous learning and shared success, ensuring our clients receive top-notch results and our employees thrive in their careers.

• Analyze large and complex datasets to discover trends, patterns, and actionable insights that support business objectives.
• Develop and refine predictive models and algorithms using statistical techniques and machine learning methods.
• Validate and evaluate model performance using appropriate metrics, and iterate on models to improve accuracy and effectiveness.
• Collaborate with data engineers to ensure data availability and quality for analysis and modeling.
• Communicate findings and recommendations to stakeholders through clear reports, visualizations, and presentations.
• Work with cross-functional teams to design experiments or A/B tests and interpret their results.
• Stay informed about the latest developments in data science, machine learning, and industry trends to drive continuous innovation.

• Bachelor’s degree in Data Science, Statistics, Computer Science, or a related field.
• Proven experience in a data scientist role or similar, applying statistical analysis and machine learning to real-world data.
• Strong programming skills in Python (or R) and experience with data science libraries (pandas, scikit-learn, TensorFlow, etc.).
• Solid understanding of statistical methods, predictive modeling, and experimental design.
• Experience with data visualization tools or libraries (such as matplotlib, Seaborn, Tableau) to present data insights effectively.
• Proficiency in SQL and working with databases or big data environments.
• Excellent analytical thinking and problem-solving abilities, with strong communication skills to explain technical concepts to non-technical audiences.

• Master’s or PhD in a quantitative field (Data Science, Statistics, Computer Science, etc.).
• Experience working with large-scale data processing frameworks or tools (Spark, Hadoop) and cloud-based data platforms.
• Knowledge of deep learning techniques and frameworks (like Keras, PyTorch) for advanced modeling tasks.
• Experience in deploying machine learning models into production or working closely with engineering teams to implement solutions.
• Domain expertise in a particular industry (finance, healthcare, etc.) that can inform data science approaches is a plus.
• Publications, competition experience (e.g., Kaggle), or other demonstrable contributions to the data science community.

Location : Rock Hill, SC (Remote/Hybrid options available)

Epic IT Solutions is a Rock Hill, SC-based IT consulting firm specializing in delivering high-quality software development, application services, and staff augmentation to clients across the US and beyond. We are committed to delivering innovative, high-quality, and cost-effective solutions that drive productivity. Our team of skilled consultants works collaboratively in a culture that values continuous learning and shared success, ensuring our clients receive top-notch results and our employees thrive in their careers.

• Gather, analyze, and document business and functional requirements for IT projects by conducting interviews, workshops, and meetings with stakeholders.
• Develop clear and detailed business requirement documents, user stories, process flows, and other documentation to ensure understanding by both business and technical teams.
• Analyze current business processes and systems to identify areas for improvement or optimization and propose effective solutions.
• Serve as a liaison between clients/business stakeholders and the development/testing teams, ensuring requirements are accurately implemented and any issues are communicated.
• Assist in project planning by providing input on scope, estimates, and resource needs, and help prioritize requirements based on business value.
• Participate in system testing and user acceptance testing (UAT) to validate that solutions meet business needs, and coordinate training or documentation for end-users as needed.
• Support change management efforts by helping stakeholders understand new systems or process changes and ensuring a smooth implementation.

• Bachelor’s degree in Business Administration, Information Systems, or a related field.
• Proven experience as a Business Analyst or similar role in an IT project environment.
• Strong skills in requirements gathering, business process analysis, and documentation.
• Excellent communication and interpersonal skills, with the ability to translate between technical and non-technical stakeholders.
• Familiarity with software development life cycle (SDLC) and methodologies (Waterfall, Agile/Scrum) as they relate to requirements management.
• Proficiency in productivity and modeling tools (e.g., Microsoft Office, Visio, or similar tools for flowcharts and diagrams).
• Strong analytical thinking and problem-solving abilities.

• Professional certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA are an advantage.
• Experience working in a consulting environment or on multiple projects across different industries.
• Familiarity with project management tools (e.g., JIRA, Trello) and Agile tools for managing backlogs and sprints.
• Knowledge of basic SQL or data analysis to help validate data-driven requirements and reports.
• Experience contributing to change management and user training initiatives.

Location : Rock Hill, SC (Remote/Hybrid options available)

Epic IT Solutions is a Rock Hill, SC-based IT consulting firm specializing in delivering high-quality software development, application services, and staff augmentation to clients across the US and beyond. We are committed to delivering innovative, high-quality, and cost-effective solutions that drive productivity. Our team of skilled consultants works collaboratively in a culture that values continuous learning and shared success, ensuring our clients receive top-notch results and our employees thrive in their careers.

• Design, implement, and maintain continuous integration/continuous deployment (CI/CD) pipelines to streamline software release cycles.
• Manage and configure cloud infrastructure (AWS, Azure, or other) and on-premises servers to ensure high availability and scalability of applications.
• Automate system configuration and application deployment processes using tools such as Docker, Kubernetes, or configuration management frameworks (Ansible, Terraform, etc.).
• Monitor system performance and reliability; set up alerts and respond to incidents to minimize downtime.
• Collaborate with development teams to incorporate DevOps best practices into the software development life cycle, including build automation, version control, and testing.
• Implement security best practices and regular backups in the infrastructure to protect data and systems.
• Document infrastructure designs, procedures, and policies to support knowledge sharing and compliance.

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Proven experience as a DevOps Engineer or in a similar systems engineering/administrator role.
• Hands-on experience with CI/CD tools (e.g., Jenkins, GitLab CI, CircleCI) and version control systems (Git).
• Proficiency in managing cloud services (AWS, Azure, or GCP) and understanding of cloud architecture.
• Strong scripting and automation skills (Python, Bash, or PowerShell) to automate tasks and workflows.
• Experience with containerization and orchestration (Docker and Kubernetes).
• Solid understanding of network, security, and system administration fundamentals (Linux/Unix environments).

• Certification in cloud or DevOps (e.g., AWS Certified DevOps Engineer, Azure DevOps Engineer Expert).
• Experience with Infrastructure as Code tools (Terraform, CloudFormation, Ansible) for automated provisioning.
• Familiarity with monitoring and logging tools (Prometheus, Grafana, ELK stack, or Splunk) to maintain system health.
• Knowledge of microservices architecture and managing microservices in production environments.
• Experience in a fast-paced consulting or multi-client environment, demonstrating the ability to context-switch and handle various infrastructure setups.

Location : Rock Hill, SC (Remote/Hybrid options available)

Epic IT Solutions is a Rock Hill, SC-based IT consulting firm specializing in delivering high-quality software development, application services, and staff augmentation to clients across the US and beyond. We are committed to delivering innovative, high-quality, and cost-effective solutions that drive productivity. Our team of skilled consultants works collaboratively in a culture that values continuous learning and shared success, ensuring our clients receive top-notch results and our employees thrive in their careers.

• Ensure the reliability, availability, and optimal performance of critical systems and applications in production.
• Develop and maintain automation scripts and tools to streamline system monitoring, alerting, and routine maintenance tasks.
• Monitor system metrics and logs to proactively identify issues, bottlenecks, or anomalies, and respond to incidents swiftly to minimize downtime.
• Collaborate with development and operations teams to design systems that are resilient and scalable, incorporating best practices for fault tolerance and disaster recovery.
• Implement and manage Service Level Objectives (SLOs) and Service Level Agreements (SLAs), providing regular reports on system reliability and addressing areas that need improvement.
• Conduct root cause analysis after incidents and implement fixes or enhancements to prevent recurrence.
• Continuously improve infrastructure as code and configuration management to maintain consistent environments across development, testing, and production.

• Bachelor’s degree in Computer Science, Engineering, or related field.
• Experience in a Site Reliability Engineer (SRE) or DevOps role, focusing on system uptime and performance.
• Strong programming or scripting skills (e.g., Python, Go, or Bash) for automation and tool development.
• Proficiency with monitoring and logging tools (such as Prometheus, Grafana, Splunk, or ELK stack) to observe system health.
• Solid understanding of Linux/Unix systems, networking, and security in a cloud or hybrid infrastructure environment.
• Experience with containerization and orchestration (Docker, Kubernetes) in managing and scaling services.
• Excellent problem-solving skills, with the ability to quickly diagnose and resolve system issues under pressure.

• Familiarity with SRE principles as outlined by industry leaders (Google SRE practices), including error budgets and blameless postmortems.
• Experience designing and implementing high-availability and disaster recovery strategies.
• Knowledge of infrastructure as code tools (Terraform, Ansible) and managing infrastructure through code.
• Certification in relevant technologies or cloud platforms (e.g., Certified Kubernetes Administrator, AWS/Azure certifications) is a plus.
• Prior experience working on large-scale, distributed systems or in a fast-paced consulting environment handling multiple client systems.

Location : Rock Hill, SC (Remote/Hybrid options available)

Epic IT Solutions is a Rock Hill, SC-based IT consulting firm specializing in delivering high-quality software development, application services, and staff augmentation to clients across the US and beyond. We are committed to delivering innovative, high-quality, and cost-effective solutions that drive productivity. Our team of skilled consultants works collaboratively in a culture that values continuous learning and shared success, ensuring our clients receive top-notch results and our employees thrive in their careers.

• Install, configure, and maintain operating systems, servers, and network infrastructure to support business operations and client projects.
• Monitor system performance and troubleshoot issues with hardware, software, and network components to ensure high availability and reliability.
• Implement and manage system security measures, including firewalls, antivirus, patch management, and data backups/recovery processes.
• Collaborate with software developers and IT teams to plan and deploy new systems or upgrade existing ones, ensuring compatibility and optimal performance.
• Create and maintain technical documentation for system configurations, procedures, and troubleshooting guides.
• Provide advanced technical support and guidance to internal teams and clients, resolving escalated support tickets or system incidents.
• Evaluate new technologies or tools and make recommendations for improvements or upgrades to the infrastructure.

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Proven experience as a Systems Engineer, System Administrator, or similar role managing servers and networks.
• Strong knowledge of operating systems (Windows and/or Linux) and system administration tasks.
• Familiarity with networking concepts (TCP/IP, DNS, VPN, routing) and network hardware configuration.
• Experience with virtualization and cloud platforms (such as VMware, Hyper-V, AWS, or Azure) for managing server environments.
• Scripting or automation skills (PowerShell, Bash, or Python) to streamline system maintenance tasks.
• Excellent troubleshooting skills and the ability to resolve complex technical issues.

• Relevant certifications (e.g., CompTIA Network+, Security+, Microsoft Certified Systems Engineer, Cisco CCNA) are a plus.
• Experience in a consulting or managed services environment supporting multiple client infrastructures.
• Familiarity with ITIL or other IT service management frameworks.
• Knowledge of storage systems, backup solutions, and disaster recovery planning.
• Exposure to DevOps tools and practices for system automation and integration with development processes.

Location : Rock Hill, SC (Remote/Hybrid options available)

Epic IT Solutions is a Rock Hill, SC-based IT consulting firm specializing in delivering high-quality software development, application services, and staff augmentation to clients across the US and beyond. We are committed to delivering innovative, high-quality, and cost-effective solutions that drive productivity. Our team of skilled consultants works collaboratively in a culture that values continuous learning and shared success, ensuring our clients receive top-notch results and our employees thrive in their careers.

• Work closely with clients and stakeholders to understand user requirements and translate them into engaging user interface designs.
• Create wireframes, mockups, and interactive prototypes that illustrate UI layout and user experience flow for web and mobile applications.
• Design high-fidelity UI graphics and visual elements while adhering to brand guidelines and ensuring consistency across the product.
• Conduct usability testing or gather user feedback on prototypes to identify pain points and refine designs accordingly.
• Collaborate with software developers to ensure the feasibility of designs and smooth implementation of the UI/UX in the final product.
• Develop and maintain design documentation, style guides, or design systems to support a cohesive user experience.
• Stay up-to-date with the latest UI/UX trends, techniques, and technologies, applying them as appropriate to enhance our solutions.

• Bachelor’s degree in Graphic Design, Human-Computer Interaction, or a related field.
• Proven experience as a UI/UX Designer with a strong portfolio showcasing user interface designs and user experience projects.
• Proficiency in design and prototyping tools (such as Adobe XD, Figma, Sketch, or InVision).
• Solid understanding of UX design principles, information architecture, and usability best practices.
• Ability to create clean, visually appealing designs and translate complex ideas into user-friendly interfaces.
• Strong communication and teamwork skills, with the ability to present and justify design decisions to stakeholders.
• Attention to detail and a passion for creating excellent user experiences.

• Experience designing for both web and mobile platforms, with understanding of responsive and adaptive design approaches.
• Familiarity with conducting user research, user interviews, or persona development to inform design decisions.
• Knowledge of accessibility standards and how to design inclusive interfaces for all users.
• Experience working with or establishing design systems and reusable UI components.
• Basic understanding of front-end development (HTML/CSS/JavaScript) to facilitate better hand-off and collaboration with development teams.
• Continuous learning mindset, staying current with evolving design tools and industry trends.